As a member of our data processing team, you will manage and verify daily customer requests, ensuring accuracy and compliance with regulatory standards.
Responsibilities
- Handle daily processing/data input of customer requests on a timely and accurate basis.
- Verify completeness of the requests and documents and ensure all requests are properly authorized before processing.
- Process/perform data entry for all verified requests on a timely and accurate basis.
- Check and ensure all input performed by the Maker is accurate via online system check/online system approval.
- Attend to enquiries on the processing status of customer requests or any issues pertaining to the request handling.
- Escalate exception cases to Team Lead/Section Head promptly.
- Observe and comply with documented policies/procedures and regulatory requirements (e.g., Banking Secrecy, Anti‑Money Laundering).
- Perform ad‑hoc assignments given...