A Data Scientist will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals, exploring existing and new data using a range of statistical tools and techniques.

Job Purpose

You will provide high-level strategic and tactical insight to identify, prioritise, and drive improvement initiatives. Delivering innovative solutions for the business by surfacing underlying opportunities, highlighting factual data & information, and narrating the story around those opportunities. Also, providing expert consultancy to Capita’s clients on the design and implementation of complex projects & programmes.

The aim of this role is to aid our clients in providing a world class customer service and experience, unlocking problems and providing supportive solutions. This is achieved by supporting Capita’s internal operations, around key performance indicators (Customer Satisfaction, Right First Time, AHT, etc.) and th...