Do you enjoy telling stories through data and working with large datasets?

Our Sales Planning team is looking for a Data Scientist to explore customer journey touchpoints, develop dashboards and reports that drive meaningful change in our Call Center. You’ll use your business acumen to turn data-driven insights and analysis into actionable strategies that enhance performance and customer experience.

RESPONSIBILITIES

• Write SQL queries and Python code to retrieve, process, and analyze large datasets.
• Construct efficient multi-threaded data models from large data sets.
• Develop dashboards and create visual reports for both daily operations and executive-level insights.
• Apply statistical analysis, predictive/prescriptive modeling, and forecasting to uncover business insights.
• Analyze customer journey touchpoints to identify trends, behavior patterns, and areas for improvement.
• Make data back...