About the Team The Datacenter Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end-to-end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable.
Responsibilities - Work within a ticketing system in support of the server fleet.
- Be the first point of contact for break-fix technicians.
- Prioritize ticketing queues and work to resolve escalations.
- Perform power cycles, troubleshooting, and replace failed components.
- Physically assist in moving and installing equipment.
- Assist in projects such as adding new capacity and working on retrofits within the Datacenter.
- Possess a strong desire and capability to learn, grow, and develop new skills.
- Participate in an on-call rotation.
- Establish strong working relationship...