We are seeking an experienced Day 2 Operations Tech Lead to join our Public Sector Data & AI practice. In this role, you will lead a team of consultants responsible for the ongoing operations and continuous improvement of enterprise data and AI platforms deployed on Red Hat OpenShift Container Platform (OCP) within a government data center environment.

You will serve as the primary technical authority for Day 2 operations across a multi-solution landscape, overseeing day‑to‑day service delivery while mentoring your team and engaging directly with client stakeholders to ensure SLA commitments and platform health are consistently met.

• Lead and oversee all Day 2 operations activities, ensuring platform stability, performance, and availability in line with agreed SLAs
• Serve as the primary technical escalation point for service requests (SRs), change requests...