Elevate your career at Dayforce in this Solutions Specialist role, supporting our Industry Solutions application. Use your technical skills and customer service expertise to deliver exceptional B2B support.

As a Solutions Specialist at Dayforce, you will engage directly with our largest accounts and collaborate across Development, Product, QA, and Services teams. Your focus will be on resolving client issues, enhancing the overall customer experience, and implementing effective solutions within our Cloud HCM platform. This position requires you to manage incidents, perform testing, and champion client interests.

Key Responsibilities: • Deliver outstanding customer service to key clients • Troubleshoot and resolve issues using C#. NET and SQL • Develop creative solutions to triage Dayforce incidents • Share industry expertise to elevate client support • Contribute to operational projects and support transitions

Requirements: • 2+ years in customer service and ...