Qualifications

• Preferred University Master’s degree (Engineering and/or Business)
• Master’s degree in international business management (MBA) will be a plus
• Minimum 10 years in customer interfacing roles preferably in multi country role.
• Previous experience in Services
• Ability to understand, influence & convince customers and internal stakeholders in a complex, fast moving set up
• Aptitude stand time pressure and stress while keeping high performance level
• Ability to develop and manage customer relationships at the senior leadership and influence levels
• Leadership in the use of digital tools (BFS, Totango) for personal efficiency and country/customer engagement
• Strong skills using Microsoft Office suite of applications (Excel, Word, PowerPoint)

Business Understanding

• Good Verbal and Written communication skills in English
• Ability to simulate esti...