Overview

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full‑stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in‑house AI/ML infrastructure. Built by engineers, for engineers.

Responsibilities

• Lead and manage L1, L2, IT infrastructure and field network engineers supporting data center IT infrastructure and GPU clusters
• Ensure high availability and reliability of GPU clusters and IT infrastructure
• Act as the primary escalation point
• Monitor SLA, KPI, incident resolution
• Oversee proactive maintenance and troubleshooting
• Collaborate with vendors
• Maintain support processes
• Manage IT asset lifecycle activities

Qualifications

• Over 3 years of experience managing technical support teams in a d...