As an IT Technician in the RUN Team, you will provide Level 1 support to datacenter operations, internal teams, and customers. You will play a key role in maintaining, troubleshooting, and upgrading server hardware while ensuring high availability and performance across the infrastructure.

You will be joining a team that is responsible for what happens after the customer clicks “buy”.

You will work in a shift‑based, 24/7 environment, reporting to a Team Leader and collaborating with international teams.

Responsibilities

Datacenter Operations & Support

• Provide first‑line support for server and datacenter infrastructure, ensuring systems meet KPIs and SLAs
• Install, assemble, upgrade, and decommission servers
• Optimize rack space and ensure proper setup of hardware
• Connect and manage power and network cabling according to standards
• Maintain accurate asset inventory and stock records
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