Key Responsibilities

• Demonstrate end-to-end knowledge of data center operational workflows, including dependencies across power and cooling infrastructure.
• Interpret and apply operational documentation such as SOPs, MOPs, EOPs, and escalation procedures.
• Define and configure fault alerts and alarm logic based on power chain and cooling chain topology.
• Configure and manage incident workflows and ticketing processes within DCIM platforms.
• Perform DCIM system configuration, including asset topology mapping, fault rules, workflows, and operational logic.
• Collaborate closely with DCIM vendors, Data Center Operations teams, and facility stakeholders to ensure workflows and rules engines accurately reflect on-site operational requirements.

Required Skills & Experience

• Strong understanding of data center operations, facilities management, and critical infrastructure environments.
• Experience wo...