Only those applicants who already have the right to live and work in this country are eligible to apply for this role. Position title: Delivery Lead Senior Manager. Work setup: Return to Office.

Responsibilities

• Responsible for the day‑to‑day operations and SLA achievement
• Manages US Insurance Services domain processes, such as participants & advisory services, plan services, and related business support services
• Lead in efforts to maintain and enhance various parts of existing client service solutions
• Research, analyze, and recommend strategies for complex retirement plans
• Practical understanding and knowledge of relational database structure and concepts
• Strong organizational and detail orientation skills, ability to work well with both technical and non‑technical resources
• Decisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business ...