ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

Position Title

Delivery Operations Specialist

Work Setup

Return to Office

Overall Purpose

The Service Delivery Specialist is responsible for daily supervision of teams engaging with customers, recommending products, and generating additional revenue through new sales, up‑selling and cross‑selling that enhance the customer experience.

Responsibilities

• Interpret day‑to‑day business objectives and prepare/execute operational practices/work programs? Ensure proper execution of processes by team.
• Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately.
• May perform data entry or other client related tasks in various systems, as required.
• Demonstr...