To capture tenant receipts and maintain customers’ accounts by ensuring they are up to date and helping with tenant bills.

Responsibilities

• Capture tenant receipts daily.
• Collect arrear rentals and update comments on the arrears list for discussion with the Financial Manager. Debtor’s reconciliation prepared on Excel and submitted to the Financial Manager, including marketing debtors.
• Correct and validate any errors regarding the customer account such as misallocation of payments, discounts, direct deposit errors, and overpayments, using journals which are used to update the general ledger.
• Liaise with various departments to obtain information for and on behalf of customers for accounts purposes.
• Capture load sheets of tenants, check municipal charges and other recoveries, and allocate to relevant tenants.
• Send meter readings to RMS when tenants vacate, relocate or take occupation, and ensure all charges are raised...