The successful candidate will lead the debtors team focusing on consumer customer accounts.

Job Duties

• Coordinate proactive collection efforts of the debtor's team to maximise collections and client retention.
• Coaches the team in order to ensure quality of delivery meets the appropriate standard.
• Ensure all relevant business communications are communicated to the team as and when required.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
• Ensure weekly and monthly reporting is completed as required.
• Ensure credit notes are checked and approved/declined in line with company policies.
• Debt collection.
• Follow up and resolve queries.
• Assisting with invoicing and client contracts.
• Managing of the debtor’s book.
• Ensure client invoices and statements are sent timeously by debtors team members. ...