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Defect Manager

Company

Tata Consultancy Services

Location

toronto, on

Posted

May 28, 2026

Position Overview

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation.

Key Requirements

  • Years of experience in defect management or quality assurance
  • Manage the end-to-end defect lifecycle including identification, documentation, analysis, prioritization, tracking, and closure
  • Oversee defect logging and tracking using tools such as Jira, Azure DevOps, or similar
  • Lead defect triage meetings to prioritize issues based on severity and business impact
  • Perform or lead root cause analysis (RCA) to prevent recurring issues and improve processes
  • Prepare and present defect reports, metrics, and trends to stakeholders and management
  • Act as a bridge between QA, development, and project teams to ensure timely resolution of defects
  • Maintain system documentation and ensure adherenc...

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