**Introduction**

**Your role and responsibilities**
As a Delivery Consultant assigned to the customer help desk, you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving issue-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, you will be client-focused, courageous and pragmatic. The watsonx.ai and Watsonx Orchestrate platforms are part of IBM’s AI portfolio focused on: watsonx.ai (development, training, and operation of AI/LLM models) and Watsonx Orchestrate, (intelligent automation of tasks and workflows using AI).

To help achieve this win-win outcome, a 'day-in-the-life' of this role may include, but not be limited to…

* Self-Motivated Problem Solving: Demonstrating a natural bias towards self-motivation, curiosity, and initiative in addition to find the solution for the customer.
* Collaboration and Communica...