Oversee the end-to-end delivery lifecycle for client engagements, including strategic planning, implementation, governance and post-implementation support.
Ensure delivery metrics such as scope, schedule adherence, quality, budget compliance and operational KPIs are consistently met across all engagements.
Manage multi-project portfolios and large cross-functional teams, ensuring collaboration across engineering, quality assurance, business analysis, architecture and DevOps.
Own the program governance model, engaging stakeholders at all delivery levels to maintain alignment on key deliverables and risks.
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