This role is for one of the Weekday's clients

Experience: 12+ yrs

Location: Mumbai

Job Type: full-time

Requirements

Key Responsibilities

1. Own Delivery — Lead End-to-End Execution

→ Take full responsibility for the end-to-end delivery of all active projects within the Delivery Unit, ensuring they are completed on schedule, in full scope, and meet all agreed-upon quality standards.

→ Oversee execution through well-structured Agile ceremonies, milestone assessments, and risk escalation procedures; guarantee there are no unexpected client escalations.

→ Ensure SLA compliance for all client commitments; establish and monitor delivery KPIs such as on-time delivery rates, defect rates, and client satisfaction metrics.

→ Promote a zero-defect delivery standard across all technical outputs, documentation, and dashboards; ensure all es...