Summary Dental hygienists at this level are advanced-level practitioners in assigned areas. The Dental Hygienist reports to the Supervising Hygienist and provides direct patient care under the general supervision of the dentist. They perform other clinical and clerical functions independently of direct supervision. Employees work closely with, and under the general direction of, a dentist or periodontist. Responsibilities Customer Service Shows courtesy, respect, and a positive attitude for patients, co-workers and the public Provides assistance to customers with questions or concerns, provides service recovery Delivers care that reflects the Veteran's and the family's personal goals, personal preferences, and freedom of choice Demonstrates knowledge and application of patient and family centered care in written care plans, instructions to patients, and in observation of the actual care provided Demonstrates non-judgmental understanding of the Veteran's and family's knowledge, values, ...