Responsibilities

• Must be fashionable, well‑groomed and possess updated product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensuring the retail staff has the skill to provide the highest levels of customer service for maximizing the sales
• Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
• Ensure the brand and company’s policies and procedures are adhered to by all the staff at all times
• Regularly audits own store administration and resolves any issues
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• ...