We are currently seeking a Depot Team Leader to join DHL eCommerce Malaysia!
The Depot Team Leader will be responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Depot.
Essential Duties and Responsibilities
Customer Service Management
• Maintain good working relationships
• Co-ordination, discussion and communication
• Assist to keep performance and meet target
• Problem shooting and Improvement
Stakeholder Management
• Manage parcel processing and delivery process efficiently within DHLeC delivery depot
• Plan sorting and courier zone assignments
• Deliver parcels to customers within delivery depot coverage area and cutoff time