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Deputy Head of EFT Application Support

Company

MigrationIT

Location

New Cairo City, Cairo Governorate

Posted

June 21, 2026

Position Overview

  • Possess specialist knowledge of operating systems, devices, applications and software.
  • Provide technical support to teams within the organization, and to external clients when required.
  • Manage ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
  • Maintain and updating technical documents and procedures.
  • Manage coordination at a local and international level where required.
  • Deliver regular and customized training to teams within the business.
  • Prepare maintenance plans and upgrading schedules for the organization's systems.
  • Develop reports for teams across the business.

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