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Deputy Manager - Internal Controls Framework

Company

Capita

Location

Mumbai, Maharashtra

Posted

May 30, 2026

Position Overview

Description

:
  • Lead the process mapping of the Group’s processes and controls
  • Critically review process maps, identifying areas for improvement, ensuring consistency standardisation between processes.
  • Project manager for the Group’s process mapping activities
  • Ensure that the process maps accurately reflect the reality of the controls
  • Drive process and controls improvements by identifying efficiencies and duplicated effort
  • Administer the process mapping system, Blue Works (BW), Visio, and acts as an advocate for it.
  • Work with the team to align Minimum Control Standards (MCS) and BW
  • Liaise with the Process Owners to update BW or Visio to ensure kept up to date when process changes are made
  • Prepare / align Risk & Controls Matrices with process maps
  • Share subject matter knowledge with wider team and help inform and shape priorities
  • Any other matters / reporting as required by management

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