Position Overview
Become a Deskside Support Engineer at Getronics in London and elevate your IT support career. This on-site position offers a chance to empower internal customers through effective technology solutions.
As a part-time employee, you will work 15 hours a week with the potential to transition to full-time by 2027. You will play a critical role in supporting desktop operations and technology, while continuously developing through structured training opportunities. Be part of a forward-thinking team focused on excellence in customer support.
Key Responsibilities:
β’ Diagnose and resolve desktop operating issues efficiently
β’ Own customer incidents, providing clear communication
β’ Work closely with service teams to address escalated issues
β’ Provide Smart hands support for hardware tasks
β’ Strategically manage and prioritize support requests
Requirements:
β’ Strong background in desktop support and IT customer service
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