Position Overview
Job Title: rd Shift Desktop Engineer Nights
Job ID: -
Location: NEWARK, NJ
Duration: Months On Contract
We are looking for a qualified Desktop Engineer for the rd shift of our x Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
This is a fully onsite role ( days, Tuesday to Saturday am-am) providing level & support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
Troubleshoot Desktop LAN, server, wi-fi and connectivity issues. Utilize ticketing system to track email submissions and managing phone support efforts. Manage Windows Active Directory and Exchange. Work closely with other IT employees on system maintenance and configuration projects. Work closely with other employees on interdepartmenta...