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Desktop Engineer

Company

Millennium Technology Services

Location

singapore, singapore

Posted

June 07, 2026

Position Overview

Responsibilities
  • Building a personal relationship with key client staff;
  • SLA achievement and high level of customer satisfaction;
  • Good communication around issues and opportunities - get things done, make things happen;
  • Technical documents update and arrangement;
  • Internal technical training to team and self-study for new technical and product;
  • Service reporting and sponsoring service delivery meetings;
  • Removing all obstacles to customer satisfaction;
  • Looking out for client’s and MTS long term interests;
  • Following up if service delivery is not meeting expectations;
Qualifications
  • Familiar with Avaya product line.
  • Good at troubleshooting skills.
  • Consultant skills to provide advice to client on continuous system improvement.
  • Language Requirements – English: Basic speaking and good read and written in English.
  • Basic Knowledge...

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