Manage devices, troubleshoot IT hardware, maintain Microsoft 365/Intune, and liaise with vendors for smooth operations.

The Desktop and Hardware Systems Administrator will manage the provisioning, troubleshooting, and decommissioning of employee devices, maintain IT hardware across outlets, and oversee Microsoft 365 and Intune MDM systems. They will ensure smooth operations for hardware and digital systems, provide vendor support, and maintain documentation of IT assets.

• Provision, troubleshoot and decommission employee laptops and their work-related devices
• Maintain and troubleshoot issues with IT hardware across our outlets, not limited to digital signages, iPad-based POS systems, and CCTV’s.
• Maintain and create documentation systems for keeping track of our IT Assets
• Maintenance of our Microsoft 365 tenant and its relevant systems such as Intune MDM
• Act as a ...