Description We are looking for an experienced Desktop Support Administrator - Tier III to provide advanced technical support for end users in Santa Ana, California. This contract position with permanent potential is ideal for someone who excels at resolving complex desktop issues, maintaining reliable workstation performance, and delivering high-quality service in a fast-paced support environment. The role focuses on hands-on troubleshooting across Microsoft Windows systems, device setup, and user account support while ensuring tickets are handled efficiently and professionally.

Responsibilities:
• Deliver high-level desktop support for hardware, software, and operating system issues affecting end users.
• Diagnose and resolve escalated problems involving Microsoft Windows 10 environments and related workstation technologies.
• Manage user accounts, permissions, and access requests within Active Directory.
• Respond to service desk requests with timely updates, acc...