Position Overview
Description We are looking for a Desktop Support Analyst to provide reliable technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, maintaining stable desktop environments, and delivering responsive service in a fast-paced setting. The role focuses on hands-on support across Windows-based devices, user account administration, and hardware troubleshooting while helping keep daily operations running smoothly.
Responsibilities:
β’ Deliver day-to-day desktop support for workstations, laptops, and related peripherals, ensuring users receive timely resolution to technical issues.
β’ Diagnose and fix problems involving Windows 10 systems, desktop hardware, software applications, and connectivity affecting end-user productivity.
β’ Set up, configure, and deploy desktop and laptop equipment, including imaging devices and preparing systems for new or existing employees.
β’ Manage user ...