Position Overview
Our client is seeking a dedicated **Desktop Support Analyst** to join their dynamic team. As a Desktop Support Analyst, you will be an integral part of the IT support department, assisting in maintaining seamless technology operations across the organization. The ideal candidate will demonstrate problem-solving skills, effective communication, and a proactive attitude, which will enable them to thrive in a collaborative environment.
**Job Title:** **Desktop Support Analyst**
**Location:** Niskayuna, NY
**What's the Job?**
+ Provide technical support for Windows and iOS corporate devices, including desktops, laptops, and peripherals.
+ Coordinate with multiple teams to resolve incidents and execute change tickets efficiently.
+ Assist with the installation and configuration of business and common applications such as Microsoft Office, third-party tools, and enterprise applications.
+ Utilize troubleshooting skills to diagnose and resolve...