JOB DESCRIPTION
Req ID: 373297
We are currently seeking a Desktop Support Associate-Field Tech to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).
Responsibilities:
Support in software deployment, updates, and security patches on employees’ devices.Oversee compliance with security policies and address vulnerabilities. Level 2 Support: Resolve escalated technical incidents requiring system-level or network policy intervention. Active Directory Administration: Manage the user lifecycle (creation, deletion, modifications) and apply/maintain Group Policies (GPOs).Position General Duties and Tasks:
Typically requires 3-5 years relevant experience.Endpoint management knowledge.Monitoring and security.High School Diploma or equivalent.Strong knowledge of Windows operating system environment.Solid client service skills.A+ desktop or equivalen...