Title: Desktop Support
Location: Dublin
Experience: 1-3 Years.
Mandatory Skills: Desktop Support.
Role Purpose
The purpose of the role is to resolve, maintain and manage client software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA ensuring client satisfaction͏
Job Description:
• Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues.
• Document and assess IT Desktop Configurations as they relate to company polices.
• Perform regularly required maintenance of desktop applications and hardware systems as required.
• Deploy PC’s and all periphera...