Our client, a IT Services and Consulting company, is looking for a Desktop Support Engineer (Endpoint Management & Desktop Patching) for their Joplin, MO location. Responsibilities:


+ Deliver advanced desktop support for on site colleagues by diagnosing and resolving complex hardware and operating system incidents to maintain high endpoint availability and user satisfaction

+ Coordinate remote troubleshooting sessions using secure enterprise tools to address software issues and configuration conflicts and to restore workstation functionality in a timely manner

+ Implement standardized desktop images and configuration baselines to ensure consistent performance, security hardening and compliance with organizational technology policies

+ Administer endpoint management platforms to deploy software packages patches and configuration updates with minimal disruption to business operations

+ Monitor desktop environment health through c...