Eligibility Criteria

• Candidates having a work permit in Geneva
• Candidates who speak French
• Preferred only local candidates in Geneva

We are a technology services company operating in the IT support sector, providing innovative solutions and on-site technical assistance to clients across Switzerland. Our team is committed to delivering high-quality support and ensuring seamless IT operations for our customers.

Role & Responsibilities

• Provide first-level support to end-users for hardware, software, and network issues on-site in Geneva.
• Diagnose and resolve technical problems related to desktops, laptops, peripherals, and network connectivity.
• Use remote support tools and ticketing systems to document issues, track resolutions, and escalate complex problems when necessary.
• Assist in the installation, configuration, and maintenance of desktop systems and hardware components.