We are seeking a hands-on Desktop Support Engineer to join our IT support team based in Mississauga. This is an on-site role supporting end users across a busy enterprise environment, including office and warehouse operations.
The successful candidate will have strong desktop support experience and be comfortable troubleshooting a broad range of endpoint devices, operating systems, user issues and warehouse technology.
Key Responsibilities:
- Perform laptop and desktop imaging, deployment, configuration and refresh activities.
- Provide hands-on support for Windows-based desktop and laptop environments.
- Support end users with hardware, software and peripheral-related issues.
- Assist with Microsoft Intune device management, administration and troubleshooting.
- Carry out basic Active Directory user administration, including account management and access-related support.
- Troubleshoot a...