Location: NO.2 MEDAN BAYAN LEPAS, BAYAN LEPAS INDUSTRIAL PARK PHASE 4, 11900 BAYAN LEPAS, Penang, Malaysia.

ABOUT AXIOM TECHNOLOGIES :

Axiom Technologies is an Australia-based organization with a global presence, specializing in Managed IT Solutions for medium to large-scale enterprises. To learn more about what we do, please visit:

Role Overview

We are looking for a capable and motivated Desktop Support Engineer to coordinate support activities ranging from basic troubleshooting to complex systems support. This role involves onsite/on-call assistance to end-users within the organization’s desktop computing environment, ensuring timely and accurate service delivery.

Key Responsibilities

• Manage desktop device incidents (hardware and software) through to resolution.
• Manage IMAC and desk-side support services, including hard and soft break-fix services for laptops and desktops.