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Desktop Support Lead

Company

Cognizant

Location

Mexico, ciudad de méxico

Posted

June 05, 2026

Position Overview

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

Requirements

  • 6 years of experience with Intune, Autopilot, SCCM and Desktop support skills
  • Oversee the daily operations of the field services to ensure timely and effective resolution of user issues.
  • Provide expert break and fix support, audio and video in conferencing rooms, imaging, hands and eyes support, advanced desktop support complex technical challenges with precision and efficiency.
  • Collaborate with cross-functional teams to enhance service delivery and streamline support processes.
  • Implement best practices f...

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