Position Overview
Description
We are seeking a Part-Time Desktop Support Analyst (25-30 hours a week) to provide onsite technical support in a manufacturing environment in Fort Lauderdale. This role is ideal for someone who enjoys working directly with users, troubleshooting day-to-day IT issues, and supporting a stable, productive workplace.
Responsibilities
+ Provide onsite desktop support by troubleshooting and resolving hardware and software issues.
+ Set up, image, configure, and deploy desktops and laptops.
+ Support Windows, macOS, printers, mobile devices, and other peripherals.
+ Coordinate with external IT partners and internal teams to manage support activities and ticket progress.
+ Identify recurring issues and implement practical solutions.
+ Track IT assets, including device assignments, inventory, and returned equipment.
+ Monitor servers and network-connected systems, escalating issues as needed.
+ Assi...