We are looking for a Desktop Support Specialist to join our team and work with a leading banking institution to ensure seamless IT operations.
Experience: 4+ years in IT Operations (3+ years in banking preferred)
Availability: Immediate joiners preferred
Requirements
As a Desktop Support Specialist, you will:
- Provide technical support for devices and platforms such as Windows 10, Mac OS, iOS, Android, Microsoft Surface, and more.
- Troubleshoot and resolve hardware, software, and network issues.
- Collaborate with internal teams and vendors to ensure seamless IT operations.
- Manage and resolve tickets while adhering to SLAs and maintaining proper documentation.
- Contribute to process automation and continuous improvement initiatives.
Required Qualifications