Position Overview
Desktop Support Specialist
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Work Arrangement: 100% Onsite
Position Overview
We are seeking experienced Desktop Support Specialists to provide hands-on technical support in a fast-paced enterprise environment. This role is responsible for delivering exceptional customer service while troubleshooting and resolving hardware, software, networking, and end-user technology issues.
The ideal candidate will have experience supporting diverse desktop environments, deploying equipment, maintaining inventory, and providing technical assistance both independently and as part of a collaborative support team.
Key Responsibilities
+ Provide technical support for desktop, laptop, and peripheral devices.
+ Diagnose and resolve hardware, software, operating system, and connectivity issues.
+ Deliver both remote and onsite technical assistance to end users.
+ Install, configure, deploy, and support workstation...