Description We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting.

Responsibilities:
• Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices.
• Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use.
• Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware.
• Coordinate hardware refresh efforts, move user data to replacemen...