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Desktop Support Technician

Company

New Era Technology

Location

sao paulo, sao paulo

Posted

June 19, 2026

Position Overview

**Responsibilities**:
- **End User Support Experience**:
- Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Good Customer management skill,
- Good in oral and written communicationAble to interact and work with customer at different levels.Self
- Driven and result oriented.Really passionate about the workAbility to work with deadlines and complete tasks on time.
- **Hardware Troubleshooting and Repair**
- Hands on experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and accessories.
- Basic knowledge of enterprise LAN, WAN, Server setups and concepts. Ability to perform smart and physical assistance activity under instruction, at sites.
- Ability to lift / move computer equipment weighing up ...

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