We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.
Location Guadalajara, Jalisco, Mexico.
Requirements - Availability to work 22.5 hours per week
- Interest in working on Afternoon/Night shifts
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer Service
Compensation & Benefits - Competitive salary
- Grocery Tickets – 12% of base salary
- 30 days of Christmas bonus
- 10 days of vacation
- 50% vacation bonus
- Savings Funds
- 5 personal days per year
- Medical insurance (you and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company
Responsibilities - General L1 support for hardware and MS Office packages
- Answer technical support calls, providing an...