Position Overview
Explore a vital role as a Desktop Systems Specialist with Teledyne Technologies in Waterloo, ON. Deliver exceptional technical support for end users across various systems and tools.
As a Desktop Systems Technician, you will provide remote and onsite support for hardware, software, and mobile devices in a fast-paced setting. A background of 5+ years in technical support, along with problem-solving abilities, are essential as you work to resolve user issues and promote productivity with Microsoft 365 applications. Collaboration with IT teams for continuous improvement initiatives is also part of the job.
Key Responsibilities:
• Troubleshoot technical problems with desktop and mobile technology
• Install, configure, and deploy various workplace systems
• Support Microsoft 365 applications and tools
• Maintain detailed support documentation and knowledge bases
• Assist with inventory and equipment management
Requirements:
• 5+ years in desktop or technical suppo...