Description

Position: Desktop Technician (Mid-Level)

Location: Blackstone, VA

Clearance: Secret

The Desktop Technician provides technical support for end-user computing devices, including desktops, laptops, and peripherals. This role is responsible for troubleshooting hardware and software issues, performing installations and upgrades, and ensuring systems operate efficiently. The Desktop Technician requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment to resolve technical problems promptly. Duties include:

Provide technical support for desktops, laptops, and peripheral devices, including printers and scanners.

Diagnose and resolve hardware and software issues for end-users.

Install, configure, and maintain operating systems, applications, and security updates.

Perform routine maintenance and upgrades to ensure optimal system performance...