Maintenance of IT peripherals including backup & recovery
Set-up, installation, re-installation or migration of IT peripherals
Relocation of IT peripherals within premises
Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
Troubleshoot hardware & software issues
Users profile administration
Interface with other maintenance vendors (eg. IBM, HP, Microsoft, etc) for problem reporting. Place service call and follow up until the problem has been resolved.
Installation and configuration of software according to customer standard
Requirements
Minimum ITE / Diploma in IT or equivalent
At least 1 year of working experience in IT field
End-user support experience is preferred
Basic networking support & supporting in OS platform
Have Customer Servi...
Ready to Apply?
Join thousands of Americans building their careers