Job Description:

• Provide Level 2 support for infrastructure, applications, and production environments
• Troubleshoot Linux and Windows server environments
• Manage CI/CD pipelines and version control (Git)
• Support cloud platforms (AWS, Azure, or GCP)
• Troubleshoot REST APIs and application issues
• Perform log analysis, monitoring, and performance checks
• Execute basic SQL queries and validate database backups
• Handle incident management, root cause analysis (RCA), and documentation
• Coordinate with L3 engineers and development teams
• Implement patches, configuration updates, and fixes
• Enforce security best practices and access controls

Qualifications:

• Bachelor’s degree in IT, Computer Science, Engineering, or related field (preferred)
• 2 years of experience in DevOps, System Administration, or Application Support
• Strong exper...