What you can expect

Joining this group involves working in a dynamic and impactful setting, collaborating with Developers, Infrastructure Engineers, and Product teams to create and sustain resilient systems. The focus includes automation, continuous integration and deployment (CI/CD), observability, and cloud-native operations to support Zoom's UCaaS and CCaaS services. Responsibilities include deploying and managing services across multi-cloud platforms while overseeing multiple offerings such as Zoom Phone, Zoom Contact Center, and Telephony Gateway service.

About the Team

Zoom DevOps Engineers ensure seamless functionality and continuous availability to deliver an exceptional user experience. Responsibilities include building and deploying Zoom UCaaS and CCaaS services, managing cloud infrastructure, and developing automation to minimize manual tasks. The role involves on-call ownership for assigned services. Required expertise includes SBC knowled...