A leading support services firm in Metro Manila is seeking a candidate to manage outbound dialing operations. Responsibilities include owning the Campaign Management Portal, overseeing NICE CXone configurations, and analyzing performance metrics to optimize dialing strategies. The candidate must have 3-5 years of experience in a collections environment, proficiency in campaign management, and strong analytical skills. Familiarity with SQL and communication with stakeholders is a plus. This position offers competitive remuneration and opportunities for growth.
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