Position Overview
Elevate engineering practices at McKesson as the Engineering Leader for Digital Agents & Integrations. This senior role emphasizes team management, AI adoption, and technology innovation.
In this key position, you will lead a team responsible for transforming McKesson's contact center through cutting-edge digital agent solutions. Your leadership will ensure high-performance outcomes, aligning with service roadmaps and strategic goals. You will champion AI-driven automation while ensuring that security compliance remains paramount in engineering processes.
Key Responsibilities:
β’ Develop and mentor digital agent engineering talent
β’ Foster collaboration between internal and embedded vendor teams
β’ Establish standards for quality assurance and security compliance
β’ Drive digital agent model development and platform enhancements
β’ Manage vendor relationships to optimize performance
Requirements:
β’ 13+ years of prof...